Manufactured in-house by Prusa Polymers - We were not satisfied with the quality of filaments on the market. So we decided to make our own. As a part of Prusa Research companies group, we are the only 3D printer manufacturer with its own filament production.
Premium-grade materials and thorough testing - The whole manufacturing process is closely monitored and tested – string diameter, color consistency, and mechanical properties – to make sure that every spool is perfect.
High Quality you can check yourself - We are the only manufacturer that gives customers the option to fully inspect parameters of every filament spool. Just scan a QR code on the spool to see all details online.
0. 02 mm Manufacturing Precision - We believe the industry standard of 0. 05 mm isn’t sufficient for perfect 3D printing. Instead, we guarantee ±0.02mm precision and highly-consistent colors in our PETG filaments.
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🚚 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🔧 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🛡️ How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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